Senator Blumenthal Criticizes Sony’s Playstation Management

For more than a week, Sony’s PSN online network that works with the PS3 game console has been down because it was hacked into by pirates. Yet Sony’s management has refused to even admit that it was hackers that caused the problem. Connecticut Senator, Richard Blumenthal, carefully listened to the situation regarding millions of people that have been influenced in a negative way by Sony’s poor management. Thankfully, Senator Blumenthal recently took the time to responsibly act on behalf of millions of people across the country.

Senator Blumenthal took the time to write to the president of Sony Computer Entertainment of America, Jack Tretton. In this message to Tretton, Senator Blumenthal criticizes Sony’s lack of effort to inform users of the PSN service that their personal financial information has been compromised. Problems such as identity theft, illegal purchases, and many other troubles with credit cards and debit cards can easily occur in this type of situation when people are not informed within a reasonable time period. Yet Sony’s management seems unwilling to accept accountability for all of these problems due to the fact that it would generate even more negative publicity for the PS3 – a console that has been criticized for disappointing sales ever since it launched in 2006.

On his official website, Senator Blumenthal makes the following key statements:

“A breach of such a widely used service immediately raises concerns of data privacy, identity theft, and other misuse of sensitive personal and financial data, such as names, email addresses, and credit and debit card information. When a data breach occurs, it is essential that customers be immediately notified about whether and to what extent their personal and financial information has been compromised. I am concerned that PlayStation Network users’ personal and financial information may have been inappropriately accessed by a third party. Compounding this concern is the troubling lack of notification from Sony about the nature of the data breach.”

You can read the entire letter that the very responsible Senator Richard Blumenthal writes to SCEA president Jack Tretton, here.